Voids Officer - HP10 0DF

The Vacancy

Do your like your work to be varied, busy and rewarding? At Paradigm it’s important that we that turnaround our empty properties quickly so that we can provide homes to people who need them. In this role you will be expected to take full ownership of the workload management for our Void’s Repairs team, effectively administering repairs processes, reviewing against the project plan to ensure that all necessary repairs are completed in line with our standards and properties are handed back for letting within our target timescales. Effective management of our empty homes is a key part of this role. We have a great team within our Property (Services) directorate, where there is plenty of opportunity to develop your career if you want to, it’s also fine if you don’t.

What we're looking for: Our ideal candidate will have a can-do attitude, be results driven, proactive and extremely organised.

The skills experience and knowledge, required to succeed in this position include, great communication and negotiation skills, contractor management, project planning, efficient prioritisation and management of workload, building stakeholder relationships to ensure that the team meet required Void Repairs key performance indicators. Intermediate IT skills with report writing ability and a practical problem-solving mind. Void management, property repairs knowledge or lettings experience would be advantageous.

About us: We are a values’ driven, ambitious organisation. We’re Best Companies 1 STAR accredited organisation in recognition of our high employee engagement and offer a welcoming and friendly environment.

We offer a very generous package including the following:

• Holidays – 25 days to start (this rises with service to a maximum of 30 days) plus 3 paid days between Xmas and new year when we close, plus the opportunity to buy up to another 5 days – subject to conditions
• Pension scheme: employee minimum contribution of 3% and Paradigm will contribute 7.5% or 9.5% depending on the employee’s contribution rate.
• Car Leasing scheme (subject to conditions)
• Annual Bonus potential
• Professional Sponsorship Scheme (subject to conditions) and professional subscriptions paid
• Family Friendly policies
• Health Cash Plan – worth over £1,800 p/a includes Dental, Optical, Prescriptions and Flu jabs, Physiotherapy, Chiropractic therapy, Reflexology, Sports massage and more.
• Up to 3 paid Volunteer days a year (pro rata for part time)
• Newly created modern collaborative offices, with free parking and charging points for electric vehicles
• Opportunities for career advancement – if that’s what you want and fine if you don’t
• Social events, such as Quiz nights, Xmas Party, Summer BBQ (Covid permitting)

We support flexible ways of working and welcome applications from all sections of the communities we work in.