This is a very exciting time to be joining Paradigm Housing Group. With 15,000 properties, a turnover of £115m and a substantial development and sales programme, we are making the most of our many opportunities in a challenging but rewarding environment.
We have a clear and ambitious view of where we are as an organisation and where we need to get to; providing more homes for people who need them by running an efficient and successful business.
We're looking for an experienced case worker to join our Tenancy Sustainment service. With a strong background in welfare benefits, fuel poverty, budgeting and money advice, you will act as the benefits lead for the service and the main liaison with our Rent Recovery Team. You will have extensive experience in managing complex advice caseloads and will be providing short to medium term support to some of our most vulnerable customers, making a real difference to their lives. Working as part of a close-knit team, you will be well organised and a diligent record-keeper. As well as being passionate about delivering excellent customer service, you will be a first-class communicator with a proven track record of working with multiple agencies to deliver tangible positive outcomes for service users.
This is a great opportunity to join us at a time when you can have a real and personal impact on the future success of our business.
At Paradigm, we work hard, strive for excellence, in return we offer a great place to work an attractive range of benefits such as Health Cash Plan, Bonus potential, competitive Pension options and 25 days Holiday on starting in addition to 3 days closure at Christmas as well as supporting flexible ways of working. We welcome applications from all sections of the communities we work in.
Shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification.
We reserve the right to close this role earlier than the published date should a suitable candidate be identified.