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Operations Manager - SW1V 3NS



Job Type



Executive & Senior Mgt



Operations Manager

Seasoned Venues are looking for a true foodie in the world of Events and B&I we have a portfolio of contracts from Yorkshire to Brighton and some new and potential exciting business coming on board for 2022, we require a polished and articulate hospitality professional to further enhance our clients experiences and employees alike.

To drive the commercial performance of the venues/sites in both revenues and profitability. To regularly review current commercial, sales and marketing programmes to ensure revenue targets are met or exceeded and returns are optimised through sustainable operational processes and procedures.

Duties include but are not limited to:

  • Responsible for managing the recruitment, interviewing, inducting, training and appraisal of staff members in accordance with Seasoned policies and procedures.
  • To hold monthly meetings with managers and supervisors and in turn ensure the cascading of information to promote a culture of success and inclusion in the decision making progress to all employees.
  • To be instrumental in maximising and developing new opportunities and extending the life of the contract
  • To assist in the presentation to prospective clients
  • To assist the Managing Partner and HR Department in the smooth transfer of any new contract gains
  • Responsible for the overall hygiene, health and safety relating to the catering operation at each venue.
  • Financial forecasting, calculating G.P’s, setting prices, monitoring and agreeing targets with the Managing Partner and conveying those to the unit management
  • To provide timely reporting for all operations, such reports to present actuals/forecast/variances recovery plans, action plans, pricing or any other financial report required.
  • Ensure that the event management team adhere to current legislation as and when required as well as direction and guidance from the HR Department

Person Specification

An individual who possesses excellent organisation leadership and communication skills, with strong financial background and commercial acumen, ability to work to deadlines and targets, motivate and inspire there management team across Events and B&I

Experience (Essential)

  • Knowledge of the catering industry and current styles
  • Working knowledge of Microsoft Word, Excel and Outlook
  • Previous experience in a similar role
  • Experience of multi - site events and B&I
  • Experience of motivating, managing and disciplining staff
  • Experience of financial forecasting and budget management

Qualifications (Essential)

  • Basic Food Hygiene Certificate
  • Intermediate Food Hygiene Certificate
  • Health and safety in the workplace certificate
  • Licensee Certificate
  • O Level/GCSE C+ Average in Maths and English
  • Financial Reporting

The role is based in London with UK wide travel

Salary: £53k plus £3k car allowance

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