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Neighbourhood Housing Officer - M40 8NU

Reference

MCC487739/NS

Job Type

Permanent

Department

Children & Young People

Location

M40 8NU

Neighbourhood Housing Officer

Position Title: Neighbourhood Housing Officer

Location: x1 position Monsall Street Local Services, x1 position Cheetham Hill Local Services
Salary Range: Grade 6 £28,900 to £32,020 (Bar at £31,099) per annum
Working Hours: 35 hours per week
Contract Type: Full-Time, Permanent 
Application Deadline: 09 December 2022 at 23:59
Interview Type: Face to Face
Job Reference: MCC487739/NS

We have an exciting opportunity 2 x Neighbourhood Housing Officer (NHO) roles on a permanent basis. As an NHO, you will have the ability to help the community grow, become a better place to live and benefit from the satisfaction of making a difference.

This exciting role gives you the opportunity to really make an impact; tackling anti-social behaviour head on, supporting people to manage their tenancies and improving the look of our estates. You will achieve this by building solid relationships in the community, working closely with our tenants and their families.

As a natural problem solver, you will be a main contact for Northwards’ customers, signposting and giving general advice. You will be a strong team player as well as confident and productive when working alone. You must have an enquiring mind and want to make a difference.

Applicants will work closely with colleagues internally, such as the Community Safety Team, Design & Delivery Team, Caretaking Team and Resident Liaison Officers and externally with partners such as Greater Manchester Police, the City Council and various support agencies. You will need to be an excellent communicator, approachable, friendly and when required, assertive and knowledgeable.

You must have a full driving licence as access to a car is required on a daily basis.


This role is predominately fixed based. You will be required to work from specific locations. This could be because you use specialist equipment or because you work with the public from a fixed location. You may work from more than one fixed location and you would usually have a dedicated workspace or team area. Your hours and times of work may be more flexible depending on the type of role you have.
 

Creating an inclusive team at Manchester City Council

At Manchester City Council, we strive to create a fair and inclusive workplace that is as diverse as the communities we serve.

Guaranteed Interview Scheme

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:

  • Members of the Armed Forces and veterans
  • Are currently in care, or have previously been in care
  • If you consider yourself to be disabled or if you have a long-term health condition

Accessibility


As a Disability Confident Employer, we provide support for employees with physical or mental-health conditions, a disability or neurodiversity. Our workplaces are accessible by design, and we make workplace adjustments including providing aids, adaptations and equipment. These, combined with our flexible working policies such as disability-related leave, enable our employees to perform their role, thrive and be their authentic selves in work.

 

If you are successful 

Once we have confirmed if you are successful in the role, we will need you to provide the documents below:

  • Work permit - Passport / ID
  • Two satisfactory employer references – one must be from your current/ most recent employer
  • Driving Licence – you must always hold a full valid driving licence
  • DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here. We have a policy on the Employment of Ex-Offenders and it is available upon request.

When you join us


We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.

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