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Infrastructure Assistant Manager - M9 8JP

Reference

MCC500157/NS

Job Type

Permanent

Department

Accountancy

Location

M9 8JP

Position Title: Infrastructure Assistant Manager
Location: Blackley Cemetery and Crematorium, Victoria Avenue, Manchester M9 8JP - Field/Community Based
Salary Range: Grade 6 £28,900 to £32,020 (Bar at £31,099) per annum + 6.7% Flexibility Payment
Working Hours: 35 hours per week, 09:00-16:00 Monday to Friday. On call weekend working on rota basis, subject to business needs - currently 1 in 3 weekends
Contract Type: Full-Time, Permanent 
Pre-employment Health Assessment: Yes
Application Deadline: 31 January 2023
Interview Type: Face to Face
Job Reference: MCC500157/NS

Your Role

Bereavement Services deliver in the region of 3,000 burial and cremation services each year in the Councils five cemeteries and one crematorium. The Infrastructure Assistant Manager role sits within the Infrastructure Team which provides cemetery management and delivery of the burial service and grounds maintenance function for five cemeteries within Bereavement Services.

Bereavement Services is proud to hold 4 Green Flag Awards across the estate and this is an exciting opportunity to join the service.

The Infrastructure teams are divided into two areas: North (Blackley, Philips Park, Gorton and Manchester General Cemeteries) and South (Southern Cemetery) with one Assistant Manager covering North and one covering South.

The role holder will lead, motivate, coordinate and supervise a team of Cemetery Workers across the Cemeteries in their respective area and undertake line management responsibility. They will oversee the day to day workload of the team and assign tasks and resources as required. They will arrange relevant training and development of team members to ensure that staff are equipped to carry out their work to the highest standards in accordance with Health & Safety. They will undertake About You discussions, attendance management and other necessary management tasks.

The Assistant Manager will support service delivery in relations to burials and grounds maintenance. Ensuring duties are carried out in the most efficient way, and that the service is delivered and maintained to a high standard.

The Assistant Manager will support the Infrastructure Operations Manager with routine tasks, reporting requirements and service management and delivery. They will also act as deputy in the absence of the Operations Manager, attending meetings, carrying out essential tasks, and providing information for the Service Manager. The role holder will be involved in supporting the wider management team with service developments and improvements.

About You

The post holder will provide a sensitive, professional and tactful service to a range of customers which will include funeral directors and bereaved families, and should be able to communicate with sympathy, sensitivity, tact and professionalism.

The Infrastructure team is required to work alongside other teams across all cemeteries and the crematorium, to coordinate and communicate tasks ensuring smooth and efficient delivery of the service. Strong teamwork and communication skills are essential, as is the ability to work proactively and use initiative and quick thinking to resolve problems.

Bereavement Services actively participates in community engagement, working with community groups and Friends groups who play a key role in the delivery of the service, in line with the Our Manchester Strategy. The role holder will be required to be proactive in encouraging schemes to minimise carbon, support community and Friends involvement and increase biodiversity.

This is primarily an outdoor based role, with significant physical demands working in extreme outdoor conditions. As a managerial role, there is a requirement for strong leadership skills and computer literacy.

The role holder will be required to hold a full driving licence and to work across all sites.

Ability to use mechanical equipment including excavators, dumpers, lawn mowers, mechanical sweepers and weed spraying equipment.

Physically able to lift and carry equipment and materials

Hold a clean current driving licence and able to drive.

Flexibility to work shifts, unsocial hours, including weekends and evenings to meet the needs of the service. The post holder is required to work an on call weekend rota subject to service needs, currently 1 in 3 minimum.

Willingness to undertake study of relevant modules of the ICCM (Institute of Cemetery and Crematorium Management) Diploma Course, and other relevant management training such as ILM.

About Us

The Bereavement Services manages five cemeteries and one crematorium including Blackley, Southern, Gorton, Phillips Park and Manchester General cemeteries along with Blackley Crematorium.

Each year approximately 2,800 funeral services take place comprising of 1,600 burials and 1,200 cremations. In addition to this a number of smaller services take place in relation to the strewing of cremated remains and the installation of memorial tributes and features. It is estimated that cemeteries attract in the region of 350,000 visitors each year.

The four operational sites are managed by the Infrastructure team and the Customer Care team.

The Infrastructure team are responsible for the burials and cremations, grave digging, grounds maintenance, horticulture, general maintenance, family engagement, joint working with funeral directors and community engagement.

In addition to the above teams Bereavement Services is supported by the Cemeteries Friends Groups, who are instrumental in the work required to gain Green Flag status, as well as delivering projects that improve the various sites.

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