0800 0485 785

Housing Team Assistant - 6 month FTC - HP10 0DF



Job Type



Customer Service


HP10 0DF

This is a very exciting time to be joining Paradigm Housing Group. With 15,000 properties, a turnover of £115m and a substantial development and sales programme, we are making the most of our many opportunities in a challenging but rewarding environment.

We have a clear and ambitious view of where we are as an organisation and where we need to get to; providing more homes for people who need them by running an efficient and successful business.

We are currently recruiting for an enthusiastic Housing Team Assistant to join our team near High Wycombe. Do you want to join us and provide an efficient and effective administration service to the Regional Housing Team? You'll have direct contact with our customers and will provide them with an excellent customer experience. You'd also liaise with our Customer Services Teams and others across the business including Housing Officers, our Allocations & Lettings Team and our Tenancy Intervention & Enforcement Team. The ideal candidate will be motivated and enthusiastic, and have:

• Knowledge and understanding of the Housing Sector

• Experience of working in a fast-pace customer facing role, ideally within an office environment

• The ability to prioritise in a busy environment whilst providing a high quality customer service

• Excellent IT skills

• Excellent communication skills

• The ability to use your own initiative

Currently some of our teams are working from home, in this role you will be required to attend our offices frequently to provide office-based support. The safety of our staff is of paramount importance and so to keep you safe in the office we carry out frequent risk assessments and have implemented robust measures to ensure you are always working in a Covid-safe environment.

This is a great opportunity to join us at a time when you can have a real and personal impact on the future success of our business.

At Paradigm, we work hard, strive for excellence, in return we offer a great place to work an attractive range of benefits such as Health Cash Plan, Bonus potential, competitive Pension options and 25 days Holiday on starting in addition to 3 days closure at Christmas as well as supporting flexible ways of working. We welcome applications from all sections of the communities we work in.

Shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification.

We reserve the right to close this role earlier than the published date should a suitable candidate be identified.

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