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Housing Officer - PSL Private Sector Leasing - Soc - HP10 0DF



Job Type





HP10 0DF

The Vacancy

Would you like to part of our fantastic Private Sector Leasing (PSL) Team providing great services to our customers and landlords and supporting our Local Authority partners to provide homes for those who desperately need them.

The social housing landscape is ever changing and PHG have decided to wind down the PSL service to focus on our own rental homes in our core are around the Home Counties. Our officers are working hard to ensure our strategic decision has minimal adverse impact on our customers and stakeholders. This means we are maintaining a dedicated specialist team over a 2-year period as our PSL homes gradually reduce in number.

We have a vacancy for a Housing Officer on a fixed term contract or internal secondment to be part or the Team. The role requires someone with excellent Customer Service Skills, who is flexible and enjoys variety in their working day. You should be prepared to be out of the office /your home at least 50% of the week, and therefore a car is essential. Most of the homes you will manage are in Slough, North & West London.

You will need to be an excellent communicator, resilient, and have attention to detail with the ability to multi-task. You will be expected to liaise with local authority partners and other agencies to assist tenants with rehousing our customers or enabling them to remain in their homes as tenants of the owners or another agency.

This is a great opportunity to join us at a time when you can have a real and personal impact on the future success of our business.

Where could this role take you?

Whilst this is not a permanent role, in a business our size and with the transformation we are going through, there is a possibility that this could either be extended or other opportunities may arise; many of our talented colleagues started at Paradigm as temporary/interim and have gone on to forge successful careers with us. However, if something longer term doesn’t materialise, you will still gain valuable experience which will add to your employability in this and similar fields.

Whether you have previous experience in a similar role, for example working for a Letting’s agent, or you’re looking for a new challenge, just finished education, between jobs, semi-retired, returning to the workplace after a break, worked at more senior level and want a break from the responsibility. If you are quick to learn, this may be the job for you.

We offer a very generous package including the following:

  • Holidays – 25 days to start (this rises with service to a maximum of 30 days) plus 3 paid days between Xmas and new year when we close, plus the opportunity to buy up to another 5 days – subject to conditions (pro rata for Part Time)
  • Pension scheme: employee minimum contribution of 3% and Paradigm will contribute 7.5% or 9.5% depending on the employee’s contribution rate.
  • Annual Bonus potential
  • Professional Sponsorship Scheme (subject to conditions) and professional subscriptions paid
  • Family Friendly policies incl generous Paternity, Maternity, Shared parental and adoption leave, sabbaticals and more
  • Health Cash Plan – worth over £1,800 p/a includes Dental, Optical, Prescriptions and Flu jabs, Physiotherapy, Chiropractic therapy, Reflexology, Sports massage and more. It’s free to add up to 4 dependent children aged up to 24yrs (if in f/t education) and each child is entitled to 50% worth of your allowance for each category!
  • Hybrid working
  • Up to 3 paid ‘Giving Back’ (volunteer) days per year
  • Newly created modern offices collaborative offices, with free parking and free charging points for electric vehicles
  • Car Leasing scheme (subject to conditions)
  • Employee Rewards platform
  • Opportunities for career advancement – if that’s what you want, but it’s fine if you don’t
  • Social events, such as Quiz nights, Xmas Party, Summer BBQ (Covid permitting)

We support flexible working and welcome applications from all sections of the communities we work in shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification.

If the above appeals to you, apply today and/or pass on these vacancy details to someone who may also fit the bill. What have you got to lose?

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