HBS screener and support Agent - PA3 2ST

As its primary field of operation, ICTS has remained the premier supplier of aviation security services for over thirty years. In more recent years, ICTS has expanded its portfolio to incorporate a wide range of customer related services including above wing ground handling, airline representation and assistance for passengers with reduced mobility.

Dedicated to continually improving and refining its products, ICTS invests considerably in the development of new tools and procedures. As such, ICTS has provided clients with ground-breaking utilities that, due to their success, have later been adopted by the entire trans-Atlantic aviation industry.

ICTS is regularly invited to participate in the trialling and development of new aviation security systems and has worked closely with the UK, mainland European and US governments on many occasions.

Location: Glasgow Airport

Position: HBS screener and support Agent

Reporting to: HBS Security Supervisor

Hours of work: hours to suit the needs of the business

HBS Screener and support officer rate: £9.50 per hour going up to £10.00 from 1st April 2022.

Reference ID:HBS Screening and Support Agent

Job Types:Full-time, Part Time, Permanent.

Job role:

• We are currently recruiting Security Agents to work within our Glasgow Airport HBS Operation. The is role may include x-ray screening of hold & cabin baggage,
• As well as upkeep of the baggage system and maintaining line capability.  
• Providing security screening through physical searching and the use of technological aides. 
• This role will also include the requirement to lift baggage with adequate training provided.                                                                    

Principal accountabilities:

Performance and Professional Standards

• Achieve and maintain full compliance with Regulator, Airport, and ICTS requirements.
• Maintain the required professional standards of operation, in accordance with Company requirements.
• To act within the authorities set out by Management and the company’s working procedures.
• To carry out any other duties as directed by supervisor.

Customer Service

• Accountable for delivering the highest possible standard of customer service, whilst meeting all regulatory requirements.

This list is not exhaustive and the business demands may require other additional duties which will be requested through your line manager.

PERSON SPECIFICATION

Essential

• Excellent Written/Spoken English and good communication skills
• Reliability and flexibility  
• The ability to work under pressure and utilising your own imitative
• Energetic and target driven

Desirable

• Previous experience in aviation environment.
• Driving licence

Benefits

• Holiday entitlement
• Full uniform provided (including shoes)
• Pension scheme
• Medical cash plan
• Ongoing training and development
• Accredited certificate issued on completion of induction course. (Aviation ground security course)
• Refer a friend bonus
• HSF Health Plan
• GymFlex
• Cycle to work scheme

Schedule

• Permanent contract
• Early shift, Mid shift, Back shifts and night shifts Bank holidays covering 24hrs operations.

ICTS IS AN EQUAL OPPORTUNITIES EMPLOYER