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Community Connector - NR21 8PL



Job Type



Health, Medicine & Well Being


NR21 8PL

Fixed Term to March 2024 (with anticipated extension to substantive contract)

Do you want to make a difference?

Role Snapshot… Working for South Norfolk and Broadland Councils, you will be delivering a social prescribing service to patients of Fakenham Medical Practice. You will be referred patients who are presenting with social, rather than clinical, needs or whose clinical condition is being adversely affected by social factors. You will work with patients to find solutions to their problems and thus contribute towards ensuring equality of health outcomes.

What you could be part of…

Norfolk and Waveney has a well-developed Integrated Care System in which the NHS, Local Authorities and partners from the VCSE sector, work together to maximise health outcomes. The Community Connector Team which you would be joining, is well-established with a supportive team of 28 colleagues. Training, support, and practice supervision are always available.

Working at the Council enables you to be part of an organisation which is proud to deliver high-quality, customer focused services. Our success comes from us being commercially astute and business-like.  Continuous improvement is also vital, and we challenge ourselves to develop new and innovative ways to improve the services that make a real difference to peoples’ lives.

What you’ll be doing… 

  • Taking referrals from GPs and other Primary Care professionals
  • Assessing referrals in the Practice and co-producing plans of support with them
  • Developing relationships with a wide range of agencies with whom you will develop plans of support for patients
  • Maintaining clear and accurate records of your interactions.

You must have… 

  • A knowledge of benefits/welfare rights systems
  • Experience of working with people in distress
  • A working knowledge of common mental health problems
  • Excellent communication skills, verbal and written
  • The ability to form and maintain professional relationships
  • Personal resilience and a sense of humour.

What’s in it for you…

Why Work For Us?

Do you want to know more about why our staff work for us? Our website has a fantastic why work for us section where our staff tell us what makes working for the Councils so special.

What Flexible and Agile Working Arrangements do we Offer?

The Councils understand the importance of operating a work life balance in the modern world. The Councils operate a flexible working policy and agile working options available for employees where operationally possible.

What Roles Do the Councils Offer?

The Councils operate a vast and diverse number of services for our residents, so with this comes a vast and diverse amount of job roles within the Councils. Our website has a great graphic showing all our job families and roles within the Councils. From here you can plan your career with the Councils or get some ideas on other roles that you may be interested in.

What Benefits do our Employees Receive?

View all our amazing staff benefits on offer for our employees. Our website has a brilliant benefits section allowing you to see the range of discounts, exclusive offers and total rewards our employees receive. Make sure you stop by to find out more information.

What Employer Accreditations do we Hold?

The Councils have a range of employer accreditations that we have worked very hard to achieve. Our website has a full descriptive list of all our current accreditations and what this means for our employees.

What Wellbeing Support do our Staff Have Access to?

The Councils want to ensure all our employees have a safe comfortable place to work, ensuring that employees feel empowered to actively manage their own wellbeing both at work and at home. The Councils have a large wellbeing section available on the website outlining our commitment to the wellbeing of the employees of the Council.

Where are we advertising?

We are advertising internally and externally.

If external, please apply via our website. If internal, please apply via submitting your expression of interest to the relevant Recruiting Manager; a template for an expression of interest can be found on Connect.

Key Information:

If you any questions about the role, then please don’t hesitate to contact the Recruiting Manager or the HR Team, who will be happy to answer any questions on the role or the Councils.

Closing date: 28 May 2023 at 11:30PM

The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received.

Interview date: 13 June 2023  

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