IT & Communication Technology
Business Intelligence Analyst x 2 (one perm & one 18 month’ contract)
High Wycombe, hybrid working
Salary up to £45k p/a plus 25 days holiday to start, option to buy up to 5 additional days + bank hols, Pension, Paid Volunteer days, Health Cash Plan, Free Parking & more
- One Permanent, F/T
- One 18-month Fixed-term-contract
(37 hrs Mon-Fri – flexibility on start & finish times)
About the role
Paradigm has already made great strides forward in how well it uses data in the past three years: in the next two years we will deliver the biggest digital transformation programme in our history with data at its heart.
We need your help to ensure that our Executive, Leadership team and our business services get – and act on - the data-driven insights they need to make Paradigm even more efficient, customer-focused and compliant.
You’ll need to understand Paradigm’s processes so you can proactively recommend and drive insights & improvements using data & reporting. What you build will need to be what the business needs – and this may well be above and beyond what you’re asked for, so you’ll need to make proactive decisions to fill this ‘gap’ with your analysis and experience.
This role reports to the Head of Business Intelligence: you will work within a small team of ten in a wider directorate of around thirty five people which is the IT and Business Transformation teams combined. Your work might involve a morning assisting one of the Executive in a report for Paradigm’s Board, and the afternoon assisting a gas engineer to automatically get the data they need on their phone to deliver their next jobs. The next day you might be preparing our regulatory reporting for the Housing Regulator, driving data cleansing by automating data quality checks or working on deadline-driven projects.
We are looking for someone with the ability to generate actionable insights from data for Paradigm, someone who has a passion for excellent service with practical experience in dashboard creation to join our small friendly team.
Working via a mixture of office and homeworking, you will be helping drive the future of Paradigm by enabling better decision making and more efficient delivery of our essential services.
Experience of report creation within a Housing environment is desirable but not essential – your proactive approach to generating insights is much more important.
Our ideal candidate has a deep understanding of data, analysis and reporting and their relationship to business processes plus strong and clear communication skills; both verbal and written, with the talent to convey complex data into easily understandable information.
We have a SQL Server data warehouse and Power BI for data visualisation plus we’ll be adding in Civica CX BI Reporting as part of the transformation programme. Knowledge of these would be useful, but what is much more important is a deep understanding of data and how to drive business change with it – success is not a finished dashboard but Paradigm using it to drive change.
We have a comprehensive personal and professional development suite available to all of our employees. So not only is this a great opportunity to join a high performing and specialist team at a time when you can have a real and personal impact on the future success of our business, you can continue to grow and develop yourself, building an exciting/interesting/rewarding career with a growing business.
We are a Best Companies 1 STAR accredited organisation in recognition of our high employee engagement and offer a welcoming and friendly environment. We are clearly focussed on the delivery of our five-year corporate plan with ambitious and challenging objectives including improving our environment and sustainability targets to deliver quality homes to people who need them.
We’re proud to offer great benefits and have a committed approach to employee wellbeing. We offer an attractive range of benefits such as Health Cash Plan, Bonus potential, a competitive Pension and 25 days holiday on starting in addition to 3 days closure at Christmas, up to 3 paid Volunteer days p/a, free parking at our modern office with newly created collaborative workspaces.
We support flexible ways of working and welcome applications from all sections of the communities we work in.
As part of our application process, we ask for a covering statement and CV so we can assess your application against our essential and desired criteria as set out in the job description and person specification. Please include in your covering statement how you meet the criteria so we can see how well you match our requirements and give your application the consideration it deserves.
Thank you for your interest in Paradigm Housing Group thus far.
Shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification. We reserve the right to close this role earlier than the published date should a suitable candidate be identified.
We are Paradigm Housing Group.
We manage more than 15,000 homes across the South East.
We know that house prices in the areas where we work are high, both to buy and rent. We want to help more people have a safe and sustainable home that they can afford.
As a charity, the money we make goes into building new homes and providing an excellent service for residents.