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Application Support Consultant - SW18 4HR

Reference

AD-MOVE-ASC

Job Type

Permanent

Department

IT & Communication Technology

Location

SW18 4HR

Are you an experienced Support Consultant with knowledge of Crystal Reports or other Reporting Software and are looking to for a new challenge? Do you have a strong work ethic and love solving problems? If so, we at Moveware are looking for an Application Support Consultant to join our expanding team!

About Moveware

Moveware is a company dedicated to providing the highest quality of software and support services to the Moving & Storage Industry. Our software is used by some of the most prestigious companies all around the globe, and we continue to expand our offerings, as we evolve and improve our product suite and list of services.

Your Application Support Consultant Role:

We are looking for a talented individual to assist with the provision of Level 2 / Level 3 Support services to Moveware clients and internal Moveware staff. The position liaises with the Client Services team and the Development team as required on support and technical issues. Key responsibilities will include:

  • Work as a team player in full lifecycle software implementations.
  • Managing and resolving service tickets across solutions products and services.
  • Using remote management solutions to assist with resolving support tickets.
  • Carry out any development within a controlled environment to defined secure development standards.
  • Work with development delivery teams to provide additional resource for development of system enhancements.
  • Test features added to the software package.
  • Ensure a high levels of customer satisfaction are maintained.

Our Ideal Application Support Analyst Individual:

We are seeking a candidate who has both strong verbal and written communication along with being self-driven and proactive. Other ideal skills and experience required will be:

  • Good communication skill in English both written and verbal.Self-motivated and fast learner.
  • Strong work ethic, reliability, adaptability, and a great team player.
  • Ability to think outside the box, we need problem solvers
  • Knowledge of business analysis.
  • Experience of the following would be advantageous.

    • Crystal Reports or other reporting software.
    • Programming experience
    • Relational database knowledge

Your Client Application Support Analyst Benefits:

In return for your continued commitment in our Client Services Support Team, we offer the following benefits:

  • Competitive salary of £36,000 per annum
  • Company Pension Scheme
  • Flexible working
  • Central location of Earlsfield, London

Make sure you don’t miss out on this great opportunity to join our Application Support Team by clicking apply now. We look forward to meeting you.

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